COMMUNITY SERVICE MANAGEMENT

Affordable, simple and flexible case management solution

QUICK DEMO

ALL IN ONE SOLUTION

CSM Flex combines Client & Case Management, Reporting, Outcomes Management, Rostering & Timesheets into one simple, user-friendly interface.

CSM Flex allows you to engage with your clients effortlessly and reduces the time you spend on data entry, by streamlining workflow. The software can upload directly to the DSS Data exchange and other funding bodies, eliminating double data entry. CSM Flex enables your organisation to instantly customise the software to match the precise needs of your organisation.

QUICK DEMO
Img

ABOUT US

CSM Flex was originally developed within a community centre in 2009, after facing new challenges in the wake of the Global Financial Crisis. Since then organisations around Australia have embraced the unique design and helped us expand this innovative software. We work closely with our clients to deliver the best possible solutions for their needs.

OUR SERVICE

CSM Flex offers flexible streamlined modules to suit many community programmes.

Emergency Relief

ER Inventory Management, Client Management, Client Loans, Counselling, Financial Counselling, Gambling Counselling, Group Work and Enquires.

Families and Foster Care

Client Management, Communities for Children (C4C), Family Support, Foster Care (OOHC), KPI’s Measurement and Budget Management.

Aged & Disability Care

Client Management, Meal Delivery, CHSP (HACC), NDIS, Disability Care, KPI’s Measurement and Volunteers.

Client Management

Case Management, Client Management, Enquiries, Referral Management, Group work, Client Loans, Accommodation, Assessments, Counselling and Budget Management.

Agency Management

Client Management, Assessments, Budget Management, Client feedback, Accommodation, Consultancy, Enquiries, Contracts, Human resources, Group Work, Membership Management and KPI’s Measurement.

Legal Services

Client Management, Community Legal Centres, Gambling counselling and KPI’s Measurement

Student Services

Client Management, Group work and Student Union Services

Government and Consortium Solutions

Client Management, Communities for Children (C4C), Consultancy Services, Group work and KPI’s Measurement

Social Services (DSS)

We have streamlined the DSS programmes below into 3 user friendly modules.

Financial Crisis and Material Aid - Emergency Relief, Children and Parent Support Services, Commonwealth Financial Counselling and Financial Capability, Community Mental Health, Early, Intervention for Children, Family Dispute Resolution Family Relationship Advice Line, Financial Capability - Cape York, Children's Contact Services, Communities for Children - Facilitating Partners, Family and Relationship Services, Family Law Counselling, Family Relationship Centres, Financial Counselling Helpline, Forced Adoptions, Support Services, Intensive Family Support Services, National Find and Connect, Parenting Orders Programme, Problem Gambling, Regional Family Dispute Resolution, Royal Commission Interim support services, Settlement Grants, Supporting Children after Separation Programme, Young Carer Bursary Programme Reconnect, Assistance with Care and Housing, Care Relationships and Carer Support, Carer Information and Support Service, Commonwealth Respite and Carelink Centres, Community and Home Support, Community Mental Health Drought Package, Consumer Directed Respite Care, Family Mental Health Support Services, FaRS - Drought assistance, FaRS - Intercountry Adoption Australia, FaRS - Specialised Family Violence, Mental Health Respite: Carer Support, Mental Health Respite: Carer Support Expansion, National Carer Counselling Programme, Personal Helpers and Mentors, Personal Helpers and Mentors: Employment, Personal Helpers and Mentors: Expansion, Financial Counselling, Capability and Resilience IM Hubs.

Targeted Earlier Intervention Programme (FACS DSS Data Exchange)

We have streamlined the programmes below into 2 user friendly modules.

Community Centres, Community Connections, Community Support, Intensive or Specialist Support, Targeted Support,Aboriginal Child Youth and Family Strategy, Child Youth and Family Support, Community Builders, Families NSW, Getting It Together.

Department of Communities, Child Safety and Disability Services (OASIS)

We have streamlined the programmes below into 1 user friendly module.

Older People, Young People, Individuals, Community, Child Protection (Placement Services), Child Protection (Support Services), Domestic and Family Violence, Families, Service System Support and Development.

Software Licensing

Your organisation is welcome to use the software free of charge for one month. We provide our software subscription with Unlimited users, technical support, updates and access to all of the modules. NO Initial setup or development costs. Your Database can be stored locally on your network or on a secure cloud network. All information can only be accessed by the members of your organisation with a valid User Name and Password.

Contact Us

Testimonials

"It is a lovely piece of software, very user friendly and so well designed to meet the requirements of DSS, the needs of the agency and the ER workers. So far it seems to do everything we can think of asking. Congratulations on such a beautiful, thoughtful piece of work."

"We are coming to the time of the year when we are handing in all our yearly data to our funding bodies. The new database has made collating this information so much easier!!"

"We love the program and it delivers fantastic reports."